LloydSpooner Posted June 29, 2021 Report Share Posted June 29, 2021 I recently rebuilt refreshed and recaptured my standard image and now the new Dell Optiplex 7080 systems will not recognize the internal nvme drive and assigns the Smartdeploy flash drive as c:. I can boot from the internal drive and it goes through the standard new PC setup so I know the hardware is functioning. I had an older image that used 2.0.2080 that worked but I unfortunately overwrote it with the new image. I'm running 2.0.3090 and my image is Windows 21H1. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted June 29, 2021 Report Share Posted June 29, 2021 You'll need to create your boot media with the platform pack for this model selected in the Media Wizard. That will add the storage driver into the boot environment and allow the internal storage to show up. This is because Dell ships their machines with RAID on. If the machine has a single NVMe drive, then the other option it to turn it to just AHCI in the BIOS, then the native NVMe controller will be used and not require an additional driver Link to comment Share on other sites More sharing options...
Aaron@Shared Posted June 29, 2021 Report Share Posted June 29, 2021 7080s need to have Secure boot disabled for them to take an image. Ran into this in my last job. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted June 29, 2021 Report Share Posted June 29, 2021 SmartDeploy fully supports SecureBoot, and changing it won't effect if the internal storage shows up or not. Link to comment Share on other sites More sharing options...
LloydSpooner Posted June 29, 2021 Author Report Share Posted June 29, 2021 The AHCI option fixed it. Thanks for the help! Link to comment Share on other sites More sharing options...
Aaron@Shared Posted July 1, 2021 Report Share Posted July 1, 2021 On 6/29/2021 at 12:55 PM, LloydSpooner said: The AHCI option fixed it. Thanks for the help! Oh duh! That was it. I havent imaged a 7080 since March so its been a minute. Current role is using Lenovo laptops.🤮 Link to comment Share on other sites More sharing options...
tnobles Posted October 23, 2021 Report Share Posted October 23, 2021 I have tried imaging a dell 7080 and have destroyed four USB drives. There is no physical disk available when the smartdeploy image starts. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted October 25, 2021 Report Share Posted October 25, 2021 Create boot media in the Media Wizard with only the platform pack for this particular model selected. That should allow the RAID controlled drive to show up. Link to comment Share on other sites More sharing options...
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