LloydSpooner

The AHCI option fixed it. Thanks for the help!

I recently rebuilt refreshed and recaptured my standard image and now the new Dell Optiplex 7080 systems will not recognize the internal nvme drive and assigns the Smartdeploy flash drive as c:. I can boot from the internal drive and it goes through the standard new PC setup so I know the hardware is functioning. I had an older image that used 2.0.2080 that worked but I unfortunately overwrote it with the new image. I'm running 2.0.3090 and my image is Windows 21H1.

Thanks...I have entered the ticket and attached the log bundle.

I am having an issue with several Lenovo T450s and at least T430u notebooks. We have imaged over 200 other notebooks with no troubles so I know my image is solid. The image process happens without errors but then an error message pops up on first boot saying "System Preparation Tool 3.14 - A fatal error occurred while trying to sysprep the machine." You can restart the PC and log in but get a black screen with a mouse cursor, like explorer.exe did not load. I'm using the most current version of SmartDeploy (2.0.3010) and newest platform pack available...and I'm out of ideas.