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"Unable to inject the necessary drivers. Code 2."


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I get the following message when running the Media Wizard:  "Unable to inject the necessary drivers. Code 2.".

Despite getting this popup, I can see that the process is continuing to run, meaning that it's created the split image files and it is now copying the image files.

Any idea what this message means?

I upgraded from 2.0.2000 to 2.0.2010 yesterday.


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If you have any anti-virus on the SmartDeploy host, disable it and then attempt to recreate the media. If you still have issues, send us your C:\SmartDeploy\Logs\Media.log to support @ smartdeploy .com and we can see which driver is having issues injecting into the media. Please refer this thread.


SmartDeploy Support

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  • 5 years later...

This is and old post, but I wanted to add this. If you accidentally deleted the hidden Default user account in Windows you will receive this error when running the Media Wizard and it has nothing to do with drivers. Restore the Default user and it should resolve the issue.

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