Windows 10 Start Menu not functional at first login

[ditasn2000]

On an imaged Windows 10 machine, when a user logs in for the first time, the Start menu and Cortana is not functional (nothing happens when you hit the start button). It works only after a restart. Has anyone encountered this issue?

[SmartDeploySupport]

Hello,

Be sure your boot media is running 2.0.1050. You can verify the SmartDeploy version in the bottom right corner when you boot to the boot media. Also, be sure you shutdown your Windows 10 virtual reference machine with the following command via the CMD Prompt:

shutdown.exe /s /t 0

Thanks,

SmartDeploy Support

[SmartDeploySupport]

Hi Dita,

That's an odd one - we have seen (both in our testing and from user reports) that the Windows 10 Start Menu and Cortana take a few minutes to start working properly - that is to say, the Start Menu should launch normally, but searching for anything will take a while while Windows is indexing and optimizing for the first time. It's safe to say at this point that this is expected behavior.

However, what you're describing - the Start Menu being completely unresponsive until a reboot, is new.

Is this occurring on every device that you try this on? You may want to try powering on your VM and rebooting it, making sure there are no pending update installations, then gracefully shutting down. If you're using a VMWare product, you'll want to be sure and shut down using the command shutdown /s /t 0 in a command prompt. Then recapture the image, and retry deployment. Whatever's causing the issue, if a simple reboot fixes it on the deployed devices, it should hopefully resolve it on the reference VM as well.

If this doesn't resolve the issue, go ahead and email us at support (at) smartdeploy.com, making sure to reference this thread, and we can help troubleshoot further.

SmartDeploy Support Team

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[ditasn2000]

I did a test on the actual reference machine by creating local user account "poweruser". Logged on as poweruser and both the Start menu and Cortana was not responsive (nothing happened when I clicked on the Start button). Waited a good 15 minutes and still no Start menu. Logged off as user then logged back on. Start menu is now functional.

[Jason93]

I did a test on the actual reference machine by creating local user account "poweruser". Logged on as poweruser and both the Start menu and Cortana was not responsive (nothing happened when I clicked on the Start button). Waited a good 15 minutes and still no Start menu. Logged off as user then logged back on. Start menu is now functional.

[Jason93]

Sounds like maybe a group policy issues. We had the same problem. UAC needs to be enabled on Windows 10 for the start button and apps to work. Maybe after log off or restart you are getting the correct policy. We add a restart batch file at first boot up. Then the computer polices get applied.