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Capture Wizard Error


ditasn2000
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I am attempting to run the capture wizard, but get the following message before the virtual disk volumes are populated on the "Select Virtual Disk Volumes" screen:

[Arg_ExternalException]

Arguments:

Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=Arg_ExternalException.

I did upgrade SDE yesterday, from 2.0.1010 to 2.0.1050.

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Hi Ditasn2000,

Speaking to the broader issue of difficulty reading volume info from the virtual disk, this can sometimes be caused by antivirus software running on your IT workstation, or if the VM is in a bad shutdown state. If you suspect a bad shutdown state, try powering up the VM, installing any available Windows Updates, and restarting a couple of times, making sure there are no more pending update installations. Then shut down gracefully. On a Windows 8.1 or 10 system on certain virtualization platforms, a complete shutdown must be performed via command line: shutdown /s /t 0

With this error, we'll need to have a look at your Capture log to be sure exactly what's going on. It's located in:

C:\SmartDeploy\Logs\Capture.log

Go ahead and email that to us at support (at) smartdeploy.com.

SmartDeploy Support Team

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I have also received this error message after upgrading from 1020 to 1050. The workaround was to boot the virtual machine from the network via PXE or through the SmartDeploy Media located at the following locations:

c:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\SmartDeploy_x64.iso for 64-bit systems or

c:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\SMartDeploy_x86.iso for 32-bit systems

Once you are booted, you should be able to access a network share to then capture the image.

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