ditasn2000 Posted February 18, 2016 Report Share Posted February 18, 2016 I am attempting to run the capture wizard, but get the following message before the virtual disk volumes are populated on the "Select Virtual Disk Volumes" screen: [Arg_ExternalException] Arguments: Debugging resource strings are unavailable. Often the key and arguments provide sufficient information to diagnose the problem. See http://go.microsoft.com/fwlink/?linkid=106663&Version=5.1.30514.00&File=mscorlib.dll&Key=Arg_ExternalException. I did upgrade SDE yesterday, from 2.0.1010 to 2.0.1050. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted February 18, 2016 Report Share Posted February 18, 2016 Hi Ditasn2000, Speaking to the broader issue of difficulty reading volume info from the virtual disk, this can sometimes be caused by antivirus software running on your IT workstation, or if the VM is in a bad shutdown state. If you suspect a bad shutdown state, try powering up the VM, installing any available Windows Updates, and restarting a couple of times, making sure there are no more pending update installations. Then shut down gracefully. On a Windows 8.1 or 10 system on certain virtualization platforms, a complete shutdown must be performed via command line: shutdown /s /t 0 With this error, we'll need to have a look at your Capture log to be sure exactly what's going on. It's located in:C:\SmartDeploy\Logs\Capture.log Go ahead and email that to us at support (at) smartdeploy.com. SmartDeploy Support Team TECH RESOURCES SmartDeploy User Guides DeployCentral Forum Platform Pack RSS SOCIAL Link to comment Share on other sites More sharing options...
Ray Posted February 19, 2016 Report Share Posted February 19, 2016 I have also received this error message after upgrading from 1020 to 1050. The workaround was to boot the virtual machine from the network via PXE or through the SmartDeploy Media located at the following locations: c:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\SmartDeploy_x64.iso for 64-bit systems or c:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\SMartDeploy_x86.iso for 32-bit systems Once you are booted, you should be able to access a network share to then capture the image. Link to comment Share on other sites More sharing options...
ditasn2000 Posted February 22, 2016 Author Report Share Posted February 22, 2016 Issue resolved. VM was in a bad shutdown state. Thanks for the help! Link to comment Share on other sites More sharing options...
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