Smart Deploy Launches but Smart Deploy Interface is Blank

[Allenflo]

HI

I was previously running Smart Deploy 1.3 and ran into an issue where I launched the media creation wizard and received the pop up box when it launches but the inside of the Smart Deploy window was completely white (Blank). I checked online for the latest version and saw Enterprise had launched so went ahead and downloaded that and installed thinking it would fix the issue. Smartdeploy upgraded successfully and when I launched Enterprise got the same result. The Enterprise box launches, everything looks like it's running fine, but their is no menu and it's completely blank inside the Enterprise window. I completely uninstalled Smart Deploy, rebooted the system, reinstalled Enterprise and am experiencing the same issue. I updated my media a few weeks back so I know that it was working fine then. I'm currently checking to see which updates or programs that were installed since may have broken it.

Any help on what else to do to get this working would be greatly appreciated.

Thanks!

Allen

[SmartDeploySupport]

Hi Allen,

Be sure you have SilverLight 5 installed. You can download it here: http://www.microsoft.com/silverlight/

If you still have issues, contact support@smartdeploy.com

Thanks,

SmartDeploy Support