Platform Pack - Not Applying?

[AdamAus]

Hello all - hoping someone can help.

I have downloaded the driver packs for my machines, have deployed them but both machines (Dell 980 and Dell XPS 13-something) have almost no drivers installed (as if I just used a factory Windows disk).

There's no c:\platform directory in C either.

I left the platform packs in the same directory it suggested when I downloaded them, and I selected them as part of the wizard to create the boot media.

I boot to usb, it installs Windows no problem, then just gets to the desktop and stops, no drivers.

Any help, doesn't seem to be anyone else on the forum with this problem?

[SmartDeploySupport]

Hi Adam,

We replied to your e-mail that you sent to support. We'll need your C:\Windows\Debug\Deploy.log from one of the deployed machines to investigate further.

Thanks,

SmartDeploy Support