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SmartDeploy Setup Wrapper error


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I have succesfully created an image & used media wizard to build USB stick with my image & relevant package files.

I have the following problem however once the PC reboots & gives me the 'Setup is preparing your computer for first use' splash screen, I get an error box overlayed ontop of the splash screen saying the following.

SmartDeploy Setup Wrapper

"The services cannot be started, either because it is disabled or because it has no enabled devices associated with it."

I cannot click the OK button as the mouse & keyboard are unresponsive & the pc hangs there.

Again any help would be appreciated.

Cheers in advance.


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Must be something with your image, as the Setup Wrapper has to start the inbox Windows services necessary for Sysprep to run.

Did you create this image by creating a new VM, and installing Windows from a Windows VL .iso or disc?

Please try creating a new VM that way, once it's at the desktop, shut it down, capture it and then test deploying with it.

If you continue to have issues, please email us directly at support@smartdeploy.com


SmartDeploy Support

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  • 9 months later...

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