MSI package deploy

[David08107]

I need assistance trying to figure out why my msi package just hangs when trying to deploy. It shows icon of the application deploying then I could wait forever and nothing happens.

[SmartDeploySupport]

Hello,

Do other Application Packs deploy successfully or are you only having issues with this specific pack? On the endpoint, browse to C:\Windows\System32\winevt\Logs\Application.evtx. That should tell you if the Application Pack is getting extracted and perhaps why it's not installing. 

If you still have issues, send us your C:\Windows\SysWoW64\SmartDeploy\Clientservice.console.log from the endpoint to support@smartdeploy.com and we can take a look at what is causing the Application Pack to fail.

 

Thanks,

Devon

SmartDeploy Support

[David08107]

I was able to deploy other applications. Unable to get logs from application due to to many errors.