David08107 Posted March 23, 2021 Report Share Posted March 23, 2021 Under computer management I am able to see the computers. They go bold black then greyed out after a few mins. I tried to for example: tried to change the computer name or join domain. Says command confirmed and then after a bit just goes grey. Error says "Unable to connect to the remote computer. Ensure this computer is not managed by another console." Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted March 23, 2021 Report Share Posted March 23, 2021 Hi David, We've reached out via email to investigate this issue further. -Chris M. SmartDeploy Support Link to comment Share on other sites More sharing options...
Dareman Posted March 30, 2021 Report Share Posted March 30, 2021 Why are some endpoints greyed out? What does that indicate? Link to comment Share on other sites More sharing options...
Jeff Harris Posted March 30, 2021 Report Share Posted March 30, 2021 It indicates that the console has not heard from the client for a number of heartbeat intervals. You can still create deployment jobs for these clients, but it will remain in the "scheduled" state until the client checks back in. Sometimes cloud-connected clients can incorrectly appear faded, which we're looking into addressing in the next major release. Link to comment Share on other sites More sharing options...
Dareman Posted March 30, 2021 Report Share Posted March 30, 2021 Thanks @Jeff Harris! I'm glad you added the note about cloud-connected clients. Looking forward to that release! Link to comment Share on other sites More sharing options...
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