Lenovo Thinkbook 14s Yoga + Intel VMD

[WM-Martin]

Hi there,

I am struggling to get the Lenovo Thinkbook 14s Yoga imaged. I created offline media with the available platform pack, but it cannot see the drive to image. It only sees my USB drive.

Is there something I am missing here? I'm guessing it has something to do with Intel VMD. I've never worked with it before, but have seen that it can be a problem when imaging as Windows PE may not recognize it. I assumed thats what the platform pack would resolve.

Thanks for any insight.

EDIT: I got the driver working and can see the drive, but it would appear the drive is now Drive 1 instead of Drive 0. Any way to rectify this easily?

Cheers!

[SmartDeploySupport]

You'll just need to create your boot or deployment media with the Media Wizard, and have only this platform pack selected.  That will add the storage driver into the boot environment, and should allow the drive to show up as Disk 0 when booted.  The reason it has to be only this pack is because the new style driver doesn't work if the old style driver is also present.

[WM-Martin]

That's what I did and it doesn't appear to have worked.

[SmartDeploySupport]

Could you please submit your c:\smartdeploy\logs\media.log from the machine where you ran the Media Wizard to us in a new ticket then?

https://support.smartdeploy.com/support/tickets/new

[WM-Martin]

I will make another attempt with the log cleared to see if I didn't screw something up in the process and give it another shot.

If it fails again. I will open a ticket and submit the logs.