Chris Dietz Posted November 8, 2019 Report Share Posted November 8, 2019 Has anyone seen the error attached before? Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted November 8, 2019 Report Share Posted November 8, 2019 Hello Chris Dietz, Does this occur right after you login? Or does this error present itself once you click Deployment packages. Please ensure the following ports are opened on your network: TCP 80 - HTTP TCP 443 - HTTPS TCP 8732 - ConsoleServiceWCF TCP 8733 - ClientServiceWCF TCP 8734 - ConsoleServiceSLWCF TCP 8735 – ConsoleServiceMCWCF If you still issues, we may need to take a closer look at your console.log located in C:\SmartDeploy\Logs from the SmartDeploy host machine. You can submit a ticket here. Please refer to this thread. Thanks, Chris SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
Chris Dietz Posted November 8, 2019 Author Report Share Posted November 8, 2019 This happens shortly after I login. I will look into the ports. Thanks. Quote Link to comment Share on other sites More sharing options...
Kerrie Posted November 18, 2019 Report Share Posted November 18, 2019 Was it a port issue? I get the same error. Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted November 18, 2019 Report Share Posted November 18, 2019 The new version is now utilizing TLS/https for improved security and we have seen proxy/web monitoring cause issues. Please try the following and let us know your results. Stop the SmartDeploy Console Service in Services.msc Open a command prompt as admin and browse to C:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\Resources\ and run Consoleservice.exe /console like the following: Let that run for a minute or two then re-launch the SmartDeploy console and let us know if you still encounter the error. Thanks, Devon SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
Jolew Posted November 18, 2019 Report Share Posted November 18, 2019 1 hour ago, SmartDeploySupport said: The new version is now utilizing TLS/https for improved security and we have seen proxy/web monitoring cause issues. Please try the following and let us know your results. Stop the SmartDeploy Console Service in Services.msc Open a command prompt as admin and browse to C:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\Resources\ and run Consoleservice.exe /console like the following: Let that run for a minute or two then re-launch the SmartDeploy console and let us know if you still encounter the error. Thanks, Devon SmartDeploy Support I'm getting the same error message. Started happening after I updated. Quote Link to comment Share on other sites More sharing options...
Jolew Posted November 18, 2019 Report Share Posted November 18, 2019 I'm getting the same error message. It started happening after I ran the update. I tried the above fix but didn't fix the problem. Quote Link to comment Share on other sites More sharing options...
Jeff Harris Posted November 18, 2019 Report Share Posted November 18, 2019 Jolew, Please email support to open a new ticket. We'd likely want to connect you with a member of the dev team to look at your console host for more information. Quote Link to comment Share on other sites More sharing options...
Aaron@Shared Posted November 19, 2019 Report Share Posted November 19, 2019 Could you provide a fix for the rest of us? I ran the above fix and in the command window I am getting this message repeatedly: A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 0 - [x89C50118]) This is on a Windows 10 machine and not on my server. Not going to risk breaking SD on our server with this version until this is resolved. Quote Link to comment Share on other sites More sharing options...
Jeff Harris Posted November 19, 2019 Report Share Posted November 19, 2019 Aaron; I'm not seeing a reference to a certificate, which means you may be having an unrelated issue. Please email Support so that we can request logs and investigate what's going on with your SmartDeploy console. Quote Link to comment Share on other sites More sharing options...
Livesystems Posted November 21, 2019 Report Share Posted November 21, 2019 On 11/18/2019 at 7:05 PM, Kerrie said: Was it a port issue? I get the same error. I got it to. Any solutions yet? Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted November 21, 2019 Report Share Posted November 21, 2019 Hello Livesystems, Similar as to mentioned above, we'll need to take a look at a log set to see what's going on. Could you email our support email support@smartdeploy.com ? Quote Link to comment Share on other sites More sharing options...
Livesystems Posted November 25, 2019 Report Share Posted November 25, 2019 Does anyone get's a solution now? I'm still having this Problem. Quote Link to comment Share on other sites More sharing options...
ITjohn Posted November 25, 2019 Report Share Posted November 25, 2019 On 11/18/2019 at 12:26 PM, SmartDeploySupport said: The new version is now utilizing TLS/https for improved security and we have seen proxy/web monitoring cause issues. Please try the following and let us know your results. Stop the SmartDeploy Console Service in Services.msc Open a command prompt as admin and browse to C:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\Resources\ and run Consoleservice.exe /console like the following: Let that run for a minute or two then re-launch the SmartDeploy console and let us know if you still encounter the error. Thanks, Devon SmartDeploy Support This fixed our issue with the same error. Quote Link to comment Share on other sites More sharing options...
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