Media Wizard Hangs on Media Type

[mnewman]

I've reformatted my USB drive in every format, I've partitioned it to various sizes and the media wizard still hangs on which media type to use when creating a deployment package. The Media Wizard stalls with a message of " Checking removable drive properties, please wait ...." 

anyone experienced this  ? 

[SmartDeploySupport]

Try formatting the USB via via diskpart. Open an administrative command prompt and type the following:

diskpart
list disk [determine which disk is your external USB stick, probably disk 1]
select disk 1 [use the correct disk number here]
detail disk [read the disk info; make sure you have your USB stick selected]
clean [this destroys all data and partition/volume info on the selected disk]
create partition primary
active
format quick fs=ntfs [Media Wizard will convert this to FAT32 later]
assign
exit

Then relaunch the Media Wizard and attempt to create new media. If you still have issues send your C:\SmartDeploy\Logs\Media.log from the SmartDeploy host. You can submit a ticket here. Please refer to this thread.

Thanks,

Devon

SmartDeploy Support

[mnewman]

how is this different from using the DISK MANAGEMENT ?

 

 

[SmartDeploySupport]

It may provide a different error/code that may be helpful to see what may be going on. 

Does this happen on all USBs? We would really need to see the media.log in order to see what is happening.

Thanks,

Devon

SmartDeploy Support

[mnewman]

I only have 1 usb drive . not sure if this would happen on other usb drives

 

 

[mnewman]

This appears to have worked. I came back with an error the first time, asked if I wanted to run again, then proceeded to write the media successfully. 

Thanks Admin ! 

 

[SmartDeploySupport]

Glad it worked out!

Devon

SmartDeploy Support