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Media Wizard Hangs on Media Type


mnewman
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I've reformatted my USB drive in every format, I've partitioned it to various sizes and the media wizard still hangs on which media type to use when creating a deployment package. The Media Wizard stalls with a message of " Checking removable drive properties, please wait ...." 

anyone experienced this  ? 

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Try formatting the USB via via diskpart. Open an administrative command prompt and type the following:

diskpart
list disk [determine which disk is your external USB stick, probably disk 1]
select disk 1 [use the correct disk number here]
detail disk [read the disk info; make sure you have your USB stick selected]
clean [this destroys all data and partition/volume info on the selected disk]
create partition primary
active
format quick fs=ntfs [Media Wizard will convert this to FAT32 later]
assign
exit

Then relaunch the Media Wizard and attempt to create new media. If you still have issues send your C:\SmartDeploy\Logs\Media.log from the SmartDeploy host. You can submit a ticket here. Please refer to this thread.

Thanks,

Devon

SmartDeploy Support

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It may provide a different error/code that may be helpful to see what may be going on. 

Does this happen on all USBs? We would really need to see the media.log in order to see what is happening.

Thanks,

Devon

SmartDeploy Support

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