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Hi Caeden,

Here are the recommended steps in order to get the SmartDeploy console working with your firewall and prevent any issues downloading platform packs via the console.


  • Disable any anti-virus on the SmartDeploy host
  • The console uses standard HTTP and HTTPS ports to initiate the download – you’ll need to make sure that SmartDeploy Enterprise can access ports 80 and 443.
  • You may need to create an exception in your firewall for this executable: C:\Program Files (x86)\SmartDeploy\SmartDeploy Enterprise\Resources\ConsoleService.exe
  • Allow download.smartdeploy.com/* through your firewall
  • Check whether you're behind a proxy. If you are, you'll need to add the proxy setting information to the SmartDeploy console settings. If you're not sure, you can confirm this by visiting this website:



Beyond that, there may be application-specific rules that are restricting traffic on your network – it’s possible that only browsers are permitted to download files, for instance.


Additionally, here is a complete list of the ports used by SmartDeploy:



TCP 8732 - ConsoleServiceWCF

TCP 8733 - ClientServiceWCF

TCP 8734 - ConsoleServiceSLWCF

TCP 8735 – ConsoleServiceMCWCF

If you have any questions, feel free to reach out by emailing us at support (at) smartdeploy.com.


SmartDeploy Support

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