Lee Posted December 1, 2017 Report Share Posted December 1, 2017 Am I just missing something here? SDE v 2.0.2097 VirtualBox based image of Windows 10 Enterprise updated to 1709 no snapshots Deploying Image using WDS When I deploy the image it all goes OK but when I check the version of Windows it is at 1607? I've tried re-imaging about 5 times, have captured the image with the VM powered up and down to no avail. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 1, 2017 Report Share Posted December 1, 2017 Hi Lee, There's really no plausible mechanism for this other than capturing the VM in the wrong state/snapshot (which you've ruled out above), or accidentally deploying an old image. Have you updated your answer file to point to the new image, recreated your WDS boot media, and replaced it on your WDS server? If you've omitted any of these steps, it's possible you're still deploying the old image. If you're not sure which image you deployed, you can retrieve a log set from the deployed device and we can take a look. Boot to SmartDeploy media on the affected device (ideally with USB boot media with no answer file, to avoid starting another deployment and wiping the previous logs), click the Collect logs option, save the resulting zip file to an external location, and email to us at support (at) smartdeploy.com. Note that some organizations restrict sending zip files over email, so you may want to check with your IT department to make sure the email made it out with the attachment. Alternately, you can fill out our Support form, which includes a file upload option. Regards, Glenn SmartDeploy Support 888.7DEPLOY toll-free _____________________________ SmartDeploy® Learn about our award winning Windows deployment solutions www.smartdeploy.com www.deploycentral.com Twitter: @SmartDeploy Facebook: SmartDeploy Spiceworks: Spiceworks Link to comment Share on other sites More sharing options...
Lee Posted December 1, 2017 Author Report Share Posted December 1, 2017 That's what I thought too. I even deleted the old images from the WDS server but I'll double check it. Do you know offhand where I could tell within the image what the Windows version is by chance? Link to comment Share on other sites More sharing options...
Lee Posted December 1, 2017 Author Report Share Posted December 1, 2017 Looking under my reference machine library tab it shows the OS as 1607. I am re-importing that VM now. Is that a step I missed? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 1, 2017 Report Share Posted December 1, 2017 If you mean within the VM, you can confirm this by running the command winver. Determining this from the captured image (.wim) is also possible, but we'll need to have a look at the log set referenced above. Regards, Glenn SmartDeploy Support 888.7DEPLOY toll-free _____________________________ SmartDeploy® Learn about our award winning Windows deployment solutions www.smartdeploy.com www.deploycentral.com Twitter: @SmartDeploy Facebook: SmartDeploy Spiceworks: Spiceworks Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 1, 2017 Report Share Posted December 1, 2017 If the Windows version in the reference machine library is showing as 1607, then that is how the VM appears to SmartDeploy externally. You'll want to go ahead and power on the VM and run that winver command to confirm which version is installed. Regards, Glenn SmartDeploy Support 888.7DEPLOY toll-free _____________________________ SmartDeploy® Learn about our award winning Windows deployment solutions www.smartdeploy.com www.deploycentral.com Twitter: @SmartDeploy Facebook: SmartDeploy Spiceworks: Spiceworks Link to comment Share on other sites More sharing options...
Lee Posted December 1, 2017 Author Report Share Posted December 1, 2017 12 minutes ago, SmartDeploySupport said: If the Windows version in the reference machine library is showing as 1607, then that is how the VM appears to SmartDeploy externally. You'll want to go ahead and power on the VM and run that winver command to confirm which version is installed. I meant from within the image. Importing the machine into the reference machine library seems to get stuck at 3%... Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 1, 2017 Report Share Posted December 1, 2017 Hi Lee, We really need to see a log set in order to answer this question. Please go ahead and submit one via the Support Form link above. Regards, Glenn SmartDeploy Support 888.7DEPLOY toll-free _____________________________ SmartDeploy® Learn about our award winning Windows deployment solutions www.smartdeploy.com www.deploycentral.com Twitter: @SmartDeploy Facebook: SmartDeploy Spiceworks: Spiceworks Link to comment Share on other sites More sharing options...
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