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Regional settings?


Baz
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Hi Baz,

We'll need to see a log set from the deployed device to be sure what's happening here.

Boot to SmartDeploy media on the affected device, click the Collect logs option, save the resulting zip file to an external location, and send with your reply.

Note that some organizations restrict sending zip files over email, so you may want to check with your IT department to make sure the email made it out with the attachment. Alternately, you can fill out our
Support form, which includes a file upload option.

 

Regards,
Glenn

 

SmartDeploy Support Team

 

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