danbav Posted June 30, 2017 Report Share Posted June 30, 2017 Hi, I am testing the software and have successfully deployed to 3 models of machine. I am having issues when trying to deploy a windows 7 image to a dell 7050 desktop. The same image works for the other types of dell hardware. after image deployment it boots initially and updates registry etc. Reboots again and then Windows hangs at the starting windows screen. Does not start in safe mode either, it sticks and last entry is classpnp.sys. Looking for urgent advice on this issue. Kind Regards Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted June 30, 2017 Report Share Posted June 30, 2017 Hello, Please restart the machine back into the boot environment and click the Collect Logs button. Save that zip to a USB/Network share and send it to support @ smartdeploy .com. Refer to this thread in the email. Thanks, SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
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