markjs Posted February 1, 2017 Report Share Posted February 1, 2017 Hello, Just created a new VM for a new image.The Vm works fine, and vmdk file created as normal. When i try to create an image with SmartD, i get 2 errors 1) Unable to mount the virtual volume , swiftly followed by; 2) The system cannot find the file specified. I saw an old thread suggesting file path length could be a factor, but i have moved the vm to another location, with reduced path length. No changes have been to Smart Deploy, I last captured an image, from, same file path, just 2 weeks ago. Smart D version - 2.0.2020 , licensed Any assistance would be greatfull Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted February 1, 2017 Report Share Posted February 1, 2017 Try upgrading to version 2.0.2030 and capture and let us know your results. Thanks, SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
aramos48 Posted February 13, 2017 Report Share Posted February 13, 2017 I was experiencing the same issue. After seeing your reply, I updated to 2.0.2030. I was able to capture 1 image, but now experiencing the same issue. -Thanks, Alex. Quote Link to comment Share on other sites More sharing options...
A.A. Witherspoon Posted February 26, 2018 Report Share Posted February 26, 2018 Hello, I'm receiving the same error message of not being able to mount to virtual volume when attempting to capture a Win10 image. I'm currently using the SDE 2.0.3000. Quote Link to comment Share on other sites More sharing options...
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