lbond Posted February 21, 2014 Report Share Posted February 21, 2014 I am currently using SmartDeploy Enterprise 1.1.2000 and USB flash media to deploy images in the office. I've created a custom answer file to eliminate some of the screens during the imaging process and it does work as intended; however, there is a delay before SmartDeploy is able to actually use the answer file. When I boot off of a USB flash drive and reach the "Welcome to SmartDeploy Enterprise" screen, I need to wait at least 30 seconds before clicking on "Deploy an image" or the answer file will not be read and I will have to manually complete every screen. If I wait for 30 seconds or longer, then the imaging process uses the answer file to prepopulate and skip the designated screens. This seems a little strange since the file is only 5k in size and resides on the root of the USB flash drive. Is there a way to force SmartDeploy to instantly recognize its answer file so that I can click on "Deploy an image" as soon as it appears on the screen? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted February 21, 2014 Report Share Posted February 21, 2014 Hello, There is no way to force SmartDeploy to instantly recognize the answer as it already should be. It seems like it may be possible that the USB drivers are still initializing and perhaps that's why the wait is needed? Have you tried other USB ports? Perhaps another USB stick to see if it's an issue with the actual USB? Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
lbond Posted February 24, 2014 Author Report Share Posted February 24, 2014 Hi, I have used two different USB 2.0 flash drives and I've also tried multiple USB ports on the system, including both USB 3.0 and 2.0 ports. It is very puzzling because I can't think of anything that would be causing any noticeable delay for SmartDeploy in reading a 5k XML file off of flash media. Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted February 24, 2014 Report Share Posted February 24, 2014 What machine are you attempting to deploy too? Link to comment Share on other sites More sharing options...
lbond Posted February 25, 2014 Author Report Share Posted February 25, 2014 I am trying to image a Dell Latitude E6430. This is from an older batch, but I just received a few 6430s from a recent batch still in their boxes. Maybe they will have a different result. I'll let you know. Link to comment Share on other sites More sharing options...
lbond Posted February 26, 2014 Author Report Share Posted February 26, 2014 It must be that one laptop. Two other Latitude E6430s, which are identical in every way, are not experiencing the same issue. Hardware diagnostics on the original do not reveal any defective components. Maybe it's just the runt of the litter? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted March 14, 2014 Report Share Posted March 14, 2014 If you create boot media with just the single E6430 pack, (Not combined), does that fix the issue? Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
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