npanprome Posted November 22, 2013 Report Share Posted November 22, 2013 Hi, All I'm testing out smart deploy trial at the moment first I create a windows 7 ent vm then I installed VMware tools installed applications I need remove VMware tools restart the vm machine, shut down and capture the vm hdd, but I receive the error cannot capture a VMware virtual machine with vmware tools installed please uninstall VMware tools I turn the machine back on to check but I don't see any VMware tools anymore but it still keep popup this message please advise what should I do Thank you Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted November 22, 2013 Report Share Posted November 22, 2013 Hello, Thanks for taking the time to evaluate SmartDeploy. Please check for the following keys in regedit and remove them if they exist. Also, please ensure no snapshots have been created on the VM. SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{FE2F6A2C-196E-4210-9C04-2B1BC21F07EF} SYSTEM\ControlSet001\Services\VMTools SYSTEM\ControlSet001\Services\VMwareTools SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{96B74176-0BA4-4F5D-B3A5-466EAD9E73BD} Thanks, SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
npanprome Posted November 22, 2013 Author Report Share Posted November 22, 2013 Ahhh I created couple snap shot with VMware tools installed in there, once I delete all snap shot it's working thank you Quote Link to comment Share on other sites More sharing options...
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