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Starting from scratch

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I recently lost my SmartDeploy guy, so I need to figure out how to use this software. I got the server booted up and tried to fire up SmartDeploy v3. When I attempt to log in, I get an error message:


"The specified server did not initialize correctly. Please ensure the service is online. With Error Code 2"


I did check, and the MongoDB and SmartDeploy API services are both running. My credentials are correct (when I mangle them, I get a credential error instead). Can anyone tell me what's going on with my installation? Do I need to start from scratch, and if so, how do I do that?


Thank you very much.

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