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Trackpad not working ZBook 15" G7 and G8


JayM
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I'm not sure if this is just me, but when I boot SmartDeploy via USB on my zbook G7 and G8, my trackpad doesn't work. I have to use a mouse to navigate through SD. It was not the case while we were using EliteBook 850s. My ppks are current. Did I miss a step?

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Create your boot media with the ZBook Power G8 pack selected in the Media Wizard, that will add in the Serial IO driver and should allow it to work.  If it still doesn't work, submit a ticket and include the Media Wizard log.

https://support.smartdeploy.com/support/tickets/new

v2=C:\SmartDeploy\Logs\Media.log

v3=C:\SmartDeploy\Logs\MediaWizard.log

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