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SysPrep Error

Melissa N.

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Trying to re-image PC (Dell, HP, etc) I get a SysPrep error stating it can't validate the Windows Installation.

I've noticed this happens using the ISO version 1903 & 1909, even after doing the updates in VM. I'm only successful with a deployment using  ISO 1809, along with the updates.

Is there a workaround/fix/trick to get the newest ISO to work? 


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Hi Melissa,

We'll reach out to you via email regarding this. There's no reason that we're aware of that is specific to the 1909 ISO that should be causing this failure, so we'll need to investigate this further.

SmartDeploy Support

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