stone_edwards Posted December 13, 2019 Report Share Posted December 13, 2019 Hey, currently getting an error when trying to capture a VHD. I go through the capture process like normal and then I get an error stating: "Unable to mount the virtual volume" and nothing else. I have tried restarting the image multiple times, ran all updates, and shut down in the proper way with no luck. I'm also currently on the latest SmartDeploy build (2.0.3065). I have attached the capture log from the SmartDeploy folder. Thanks for any help! Capture.log Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted December 16, 2019 Report Share Posted December 16, 2019 Hi Stone, We'll reach out via email to troubleshoot this further. Glenn SmartDeploy Support Link to comment Share on other sites More sharing options...
Rob L Posted December 16, 2019 Report Share Posted December 16, 2019 I had this same issue. I just need to restart the computer that was doing the capture (the smartdeploy host) and it was fine after that. Hopefully it is as simple as that for you. Link to comment Share on other sites More sharing options...
mcow Posted December 19, 2019 Report Share Posted December 19, 2019 Thanks Rob! Had tried everything else BUT restarting the Smartdeploy host. That worked for me with this issue. Link to comment Share on other sites More sharing options...
stone_edwards Posted December 19, 2019 Author Report Share Posted December 19, 2019 Hey! So actually yeah restarting also fixed it for me. Thanks Rob! Link to comment Share on other sites More sharing options...
rdwollenberger Posted March 10, 2020 Report Share Posted March 10, 2020 This worked for me as well. Thanks for the reminder! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now