Anna Posted July 11, 2018 Report Share Posted July 11, 2018 Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted July 11, 2018 Report Share Posted July 11, 2018 If the virtual reference machine has any anti-virus installed on it, uninstall it and attempt to recapture. If that's not the case, then submit a support ticket here. Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
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