danbav Posted June 5, 2018 Report Share Posted June 5, 2018 Hi getting an error saying registry files still in use. I have run the recommended shutdown command but the error remains and the machine does not import correctly. machine works fine in VMware workstation 12 Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted June 5, 2018 Report Share Posted June 5, 2018 Does this particular VM that causes that error have snapshots? Thanks, SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
camlen92 Posted June 6, 2018 Report Share Posted June 6, 2018 We had the same issue with our VM. I believe we fixed it by copying the folder of the VM to a location on the desktop, then booting into the VM, shutting it down through the command prompt, and then importing it. Quote Link to comment Share on other sites More sharing options...
Jeff Harris Posted June 6, 2018 Report Share Posted June 6, 2018 It's also worth testing with a warm capture to see if you get the same message. Quote Link to comment Share on other sites More sharing options...
danbav Posted June 8, 2018 Author Report Share Posted June 8, 2018 This is now resolved but I could only get this resolved by importing the vm into esx 6.5. Then perform a clean shutdown, copy the files etc. Now I can create a reference making and take an image from this VM. Quote Link to comment Share on other sites More sharing options...
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