Horacio Posted May 1, 2018 Report Share Posted May 1, 2018 Anyone tried to image an 1803? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted May 1, 2018 Report Share Posted May 1, 2018 Hi Horacio, At this time, WIndows 10 Version 1803 is not officially supported, but we're actively testing it right now - stay tuned. It's not always necessary for us to update the product to support a new Windows 10 version (although it was for the last version, 1709). In the meantime, you're welcome to go ahead and try deployment - we would just recommend starting with a fresh VM built with Windows 10 1803 media, and only testing on a non-production device, as we can't guarantee success just yet. Feel free to reach out to support (at) smartdeploy.com if you have any questions or issues. Glenn SmartDeploy Support Link to comment Share on other sites More sharing options...
jgray Posted May 3, 2018 Report Share Posted May 3, 2018 I updated to 1803 today and deployed only to get a sysprep error. "a fatal error occurred while trying to sysprep the machine..." James Link to comment Share on other sites More sharing options...
Jeff Harris Posted May 3, 2018 Report Share Posted May 3, 2018 If you're able to, boot that system back into the SmartDeploy boot environment and Click Collect Logs, and send them into Support. Link to comment Share on other sites More sharing options...
Horacio Posted May 4, 2018 Author Report Share Posted May 4, 2018 When capturing an image I receive the following error from Capture Wizard: "The virtual machine you are attempting to capture appears to contain a compacted operating system." "Please start the virtual machine and run "Compact.exe /CompactOS:Never" from an administrative command prompt." Errors persists after running the command. Anyone's seeing this? Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted May 4, 2018 Report Share Posted May 4, 2018 Please attach your C:\SmartDeploy\Logs\Capture.log from your SmartDeploy host and we can take a look. Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
Chris B. Posted May 7, 2018 Report Share Posted May 7, 2018 Experiencing the same issue here - I see you're already aware and likely working to correct; I'm unable to attach the capture log due to file size limitation (501.76kb) Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted May 7, 2018 Report Share Posted May 7, 2018 Refer to this thread and send the capture.log to support @ smartdeploy .com Thanks, SmartDeploy Support Link to comment Share on other sites More sharing options...
bradshjo Posted May 9, 2018 Report Share Posted May 9, 2018 Experiencing the same issue here now with 1803 update. After the image I get the "a fatal error occurred while trying to sysprep the machine..." Any news on when this will possibly be fixed? Link to comment Share on other sites More sharing options...
jaykeblakk Posted May 9, 2018 Report Share Posted May 9, 2018 I'm having an issue where the machine name isn't being kept when attempting to build a new answer file. I can capture the image just fine, but the name that I give the image doesn't stay, and when I attempt to select the wim file when creating a new answer file, the name isn't there anymore and I can't proceed because it says I need to specify a name for the image file. I have attempted both kinds of captures and I can't seem to get it to work no matter what I do. Is anyone else having this same problem? Link to comment Share on other sites More sharing options...
Jeff Harris Posted May 9, 2018 Report Share Posted May 9, 2018 You do not want to do in-place upgrades on your VMs in between major versions of Windows 10. If you wish to deploy v1803, you will want to create a new VM and use the v1803 ISO to install that version of Windows directly. Link to comment Share on other sites More sharing options...
jaykeblakk Posted May 9, 2018 Report Share Posted May 9, 2018 5 hours ago, Jeff Harris said: You do not want to do in-place upgrades on your VMs in between major versions of Windows 10. If you wish to deploy v1803, you will want to create a new VM and use the v1803 ISO to install that version of Windows directly. So in other words, if I have a VM that has 15+ individually installed programs on it and I want to deploy a new version of Windows 10, I will have to just build the VM brand new and re-install all of those programs? Link to comment Share on other sites More sharing options...
Lemon Drop Posted May 9, 2018 Report Share Posted May 9, 2018 Getting the same error... "a fatal error occurred while trying to sysprep the machine..." Fresh VM w/new install of 1803 ISO. Link to comment Share on other sites More sharing options...
Jeff Harris Posted May 9, 2018 Report Share Posted May 9, 2018 4 minutes ago, jaykeblakk said: So in other words, if I have a VM that has 15+ individually installed programs on it and I want to deploy a new version of Windows 10, I will have to just build the VM brand new and re-install all of those programs? Yes, this is our recommendation, as well as Microsoft. However we are working on a version of SmartDeploy that will hopefully address some of the issues that arise from sysprepping Windows that was upgraded from 1709 to 1803. Link to comment Share on other sites More sharing options...
Lemon Drop Posted May 9, 2018 Report Share Posted May 9, 2018 9 minutes ago, jaykeblakk said: So in other words, if I have a VM that has 15+ individually installed programs on it and I want to deploy a new version of Windows 10, I will have to just build the VM brand new and re-install all of those programs? Unfortunately...I have tried several times to upgrade a VM to a new version and it does not work out well. New VM for each version and we have 30+ apps to install. Link to comment Share on other sites More sharing options...
John Chow Posted June 25, 2018 Report Share Posted June 25, 2018 On 5/10/2018 at 6:57 AM, Lemon Drop said: Getting the same error... "a fatal error occurred while trying to sysprep the machine..." Fresh VM w/new install of 1803 ISO. Me too . Support team , please help to fix Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted June 25, 2018 Report Share Posted June 25, 2018 Our current beta will fix this issue. Download and install, then recreate your boot media via the Media Wizard and redeploy and let us know your results. https://www.smartdeploy.com/register/beta/ Link to comment Share on other sites More sharing options...
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