Brad Henderson Posted April 16, 2018 Report Share Posted April 16, 2018 I am trying to create a thumb drive using the offline media tool so that I can image computers that are wireless or not directly connected to my network. In the past I have been able to create thumb drives using this method. This time I am getting a error that says "Unable to copy the image file. Media Wizard will now close" . The thumb drives I am using have been formatted numerous times using different methods and file formats. I have also tried it with different thumb drives. Any ideas as to why I am now unable to create a thumb drive? Quote Link to comment Share on other sites More sharing options...
SmartDeploySupport Posted April 16, 2018 Report Share Posted April 16, 2018 Hi Brad, Please send us your C:\SmartDeploy\Logs\Media.log from your SmartDeploy host and we can take a look. SmartDeploy Support Quote Link to comment Share on other sites More sharing options...
Brad Henderson Posted April 17, 2018 Author Report Share Posted April 17, 2018 Turns out when I came back to work on Monday and to create a new thumb drive it worked. I did attached the media.log file. I was having the issue on 4/13. Maybe someone could shed some light on what was happening on 4/13. Media.log Quote Link to comment Share on other sites More sharing options...
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