Machine Name not being retained

[Richard Hunt]

Hey all, when imaging a machine it seems to be hit and miss if it retains the old machine name or not (more times it doesnt than does) Is there any logs which could tell me why this is happening? 

We are on latest version of smartdeploy trying to deploy an enterprise copy of windows 10 1709. 

Cheers

Ric

[SmartDeploySupport]

C:\Windows\Debug\Deploy.log will show you your deployment settings as well as your answer file. You can attach it here if you want us to take a look.

Thanks,

SmartDeploy Support

[Richard Hunt]

That great thanks, I have attached the log file to this post.

Deploy.log

[SmartDeploySupport]

Just to verify, you're wanting the machine to keep the existing name, correct?

[Richard Hunt]

Yes please

[SmartDeploySupport]

According to your deploy.log it looks as though it should of used the existing name first. When you booted to the SmartDeploy boot environment on this device, what was the name in the bottom right corner? What did it name it instead? 

When you created your answer file, you picked the following correct?

Thanks,

SmartDeploy Support

[Richard Hunt]

That's correct we have left use existing name as the default option.

 

I will have to manually check, we currently just deploy straight from the server interface and don't look at the client in the pre-install environment.

 

The names its getting comply with the custom naming scheme A#######

[SmartDeploySupport]

Sorry about all the back and forth.

It would be helpful if we could get the name that shows in SmartPE.

Can you send us the Answer File you used for the deployment package as well?

Thanks,

SmartDeploy Support

[Richard Hunt]

No problem. 

The name that shows in smartPE is the correct machine name that it was given by IT.

I have attached the answer file. 

Thanks! 

Win10Ent1709.xml

[Richard Hunt]

bump

[SmartDeploySupport]

Richard,

Did you edit your answer file outside of the Answer File Wizard?

Thanks,

SmartDeploy Support

[Richard Hunt]

No everything was done within the smart deploy wizard.

[Richard Hunt]

bump

[SmartDeploySupport]

Does the machine have bitlocker or any other encryption enabled? If so, turn it off and then redeploy and let us know your results.

Thanks,

SmartDeploy Support

[Richard Hunt]

Yes, we do have it turned on. All our mobile devices are encrypted with BitLocker. 

I'll give it a go and report back.