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CaptureVirtual Disks. Capture returned: 87

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This sort of error could be caused by;

  • Anti-Virus or some other security software installed on your reference VM
  • Snap-shots of your reference VM
  • The reference VM configured to use EFI mode
  • Anti-virus software on your SmartDeploy host

I would address those items first, and try again. If you need to have A/V software on your image, I recommend using the Tasks pane to script the installation post image. 

Following that, if you still have issues try a warm capture which is outlined on page 76 of the user guide. https://www.smartdeploy.com/wp-content/uploads/SmartDeployUsersGuide_V2.pdf

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