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Cannot capture Image: Windows in middle of updates?


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Have window 7 VM, booted into SmartDeploy and tried to Capture image, but got the message "The virtual machine you are attempting to capture appears to be in the middle of running updates. Please complete the updates and try again." As per solution to someone who also previously experienced this issue, I've shutdown/restarted into windows a few times, made sure windows is updated. There are entries in the registry for PackagePending, but It won't let me modified its permissions nor delete any of the keys. 

Any advice?

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