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Capturevirtualdisks. Capture returned 5. Access denied


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Had issues this morning when trying to create a new media. An error occurred while mounting the image file. Media wizard will now close

So, I decided to capture my image again and now I get this. I have been using this image for days now and had no issues.

Trying to capture an image and am geeting this error:

Capturevirtualdisks. Capture returned 5. Access denied

I opened a ticket with SmartDeploy this morning, sent log files but had no response yet.

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  • 2 years later...

I had the same issue as well even though our A/V didn't alert us about anything being blocked. We had to disable our A/V on the host that the SmartDeploy console is installed on, capture the image, and then turn the A/V back on.

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