Romulo Posted March 13, 2019 Report Share Posted March 13, 2019 Had issues this morning when trying to create a new media. An error occurred while mounting the image file. Media wizard will now close So, I decided to capture my image again and now I get this. I have been using this image for days now and had no issues. Trying to capture an image and am geeting this error: Capturevirtualdisks. Capture returned 5. Access denied I opened a ticket with SmartDeploy this morning, sent log files but had no response yet. Quote Link to comment Share on other sites More sharing options...
Romulo Posted March 13, 2019 Author Report Share Posted March 13, 2019 I think I have found the problem. McAfee is blocking CAPTUREWIZARD.EXE Quote Link to comment Share on other sites More sharing options...
cg40 Posted February 11 Report Share Posted February 11 I had the same issue as well even though our A/V didn't alert us about anything being blocked. We had to disable our A/V on the host that the SmartDeploy console is installed on, capture the image, and then turn the A/V back on. Quote Link to comment Share on other sites More sharing options...
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