JayM Posted October 3, 2018 Report Share Posted October 3, 2018 Good Afternoon, Somehow the HP PPks I get from SmartDeploy console is not complete or up to date. EverytimeI finish an image, I still have to run the HP Softpaq. I also notice that not all devices in Device manager are up to date. I always had to update them manually... Is there a way to get an updated PPK? Link to comment Share on other sites More sharing options...
Jeff Harris Posted October 3, 2018 Report Share Posted October 3, 2018 Jay, We leave SoftPaq out of the Platform Packs as it will attempt to re-install the drivers that are already installed, since it uses software markers and not PnP versions. Additionally, we don't update the Platform Packs on any specific schedule. Certain updates, releases, and security bulletins will prompt us to update Platform Packs ourselves, but typically we process updates as they are requested. If you notice that a Platform Pack needs newer drivers, please fill out our form to request an update at https://support.smartdeploy.com/new Link to comment Share on other sites More sharing options...
JayM Posted October 4, 2018 Author Report Share Posted October 4, 2018 Thank you Link to comment Share on other sites More sharing options...
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