Automation error

[AdsaM]

Hi there,

I am currently evaluating SmartDeploy and each time today when i use the deploy wizard to push out an image to a test pc, I receive a message box with "Automation error".

This message occurs after i click the finish button.

The pc is an Optiplex 755 that has a current os on the hard drive which i wish to overwrite.

the default ppk has the 755 drivers which was used to create the media.

i still have 22 days remaining of my evaluation.

Any help would be appreciated.

Stevie

[Erik]

Hello Stevie,

Deploy Wizard creates a log in X:\Windows\Temp, could you run through the deployment again, when you get the error copy the deploy.log and post it, or send it to us at support@smartdeploy.com. To copy the log you will need to press Shift + F10 to open a command prompt. From there you can map a network drive and copy the deploy.log. If you need help with this process please let me know.

Could we also get some additional information about your setup.

• What are the computer specs.?
  
• What OS are you trying to deploy?
  
• What virtualization product did you use to create your reference VM?
  
• Are you specifying a Platform Pack on deploy?
  

Thanks,

Erik

[AdsaM]

Hi Guys,

Just to let you know I solved the problem in that i had a corrupt platform file.

I had downloaded the ppk's for each model at home due to having a faster connection and one of the files had got corrupt during transfer to my test pc at work.

After downloading a new ppk and testing today, all is well again.

Thanks for being there with a prompt a reply.

Regards,

Stevie