Chris Chandler

The host was not running any A/V other than Windows Defender, which I have since disabled.  However, I'm still receiving the same error.  I will send my log file over to support as suggested.

Currently in my evaluation period so looking to get some help setting up my initial deployment.  When trying to capture an image, I'm getting an error stating "Registry files are still in use on this Virtual Machine."  The error suggests running shutdown /s /t 0; which I have done several times.  I'm getting this error on 2 different VMs.  Both VMs are using VirtualBox with Windows 10.

Any insight would be great.  The product looks perfect for us, but not if I can't get it to work at all.