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Sam @ MCC

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Posts posted by Sam @ MCC

  1. We upgraded our SmartDeploy install to 2.0.3050 and everything was good.

    Then we started our Windows 7-10 upgrade project. - When trying to use the USMT capture on some of our older clients SmartDeploy helpfully told us we needed to upgrade to a different client version for the USMT functionality (2.0.3035 I think?)  and that's where the problems began.

    The server we used for our initial installs using smartdeploy no longer exists, but when trying to install the latest client using an MSI, it fails as it can't find the installer from the original location. - So it doesn't update.

    So we tried pushing the Installer via a GPO. - it updated our Win10 machines, but not the win7... - update fails.

    Then, in an almost last ditch effort  first - All machines with an agent version earlier than 2.0.3050 were removed from the SDE Computer Management console. Then - All of the offending workstations, the SDE server, and domain controllers were rebooted. but even after days, the win7 machines haven't shown up in the console.

    Is there a script / Command I can run to purge all traces of the old agents, so the new agent can install, which will allow us to USMT all the things, and get this project back on track?

    The error it throws is 1714 the previous version of smart deploy could not be removed. contact your technical team.

     

    Help me DeployCentral! you're my only hope...

     

  2. Guys / Gals,

    It's been a while, so i'm trying to remember the fix that worked for me. - I seem to recall the issue was either due to a. my answer file containing a network drive mapping for the image that mapped to the root of a drive eg: \\server\x$\Images_directory and  the fix was to recreate the answer file changing the mapping to use the sharename eg: \\server\SD_Images

    Or b. The image was Win10 v1703, and the version of SmartDeploy on our imaging server didn't fully support deployment of v1703 images. - The fix for that was upgrading the version of Smart Deploy Enterprise.

    I don't have the email chain, so I can't say for sure, but those I recall.

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