magsombol

So I downloaded several platform packs, and they all end with a .ppk.download extension.  It's been 20 minutes and I don't see the size increasing.  Is the download process finished?  The Platform library does not see any of the packs.

ex.  HPElitePro600-800-G3-Windows10.ppk.download

size shown as 737,771KB

Type : DOWNLOAD File

The platform pack has been used before on the same model computer.  I have used a SmartDeploy boot disc and pointed it to the wim and ppk file on a USB hard drive to check if the ppk is good.  The drivers load fine.  It's when I covert over to DVD media that I have an issue.

I see the ppk file on disc 4, and it is the correct size.  However, since disc 4 is never requested, it doesn't seemed to be copied.   The only thing that has changed is that .wim file is much larger due to Windows updates, and now the disc set has grown from 3 to 4.

The drivers are not being loaded on to the workstation after the installation of the image from a 4 disc DVD set. The C:\Platform directory is empty. Also, when loading the image, only the 3 discs are used across multiple differing workstation models.  Disc 4 is never asked to be placed into the workstation.  This was not an issue when the disc set was only 3 disks, on SmartDeploy v2.0.1060.

OS: Windows 10 Enterprise Build 1511

SmartDeploy version 2.0.2050

Media type: 4 x DVD-DL

Is there or will there ever be blu-ray support for offline deployment?  External  flash/hard drives are not allowed in the environments that the install team works in.

I use Smart Deploy to build the .wim file and media .iso.  I am currently using an exported Smart Deploy answer file with the necessary changes that I needed such as renaming the administrator and guest account.  I want to remove the OOBE for any new user to the workstation.

What changes to the Smart Deploy answer file do I need to make to remove the user OOBE and machine OOBE for Windows 10 offline deployment?

So if the service is set to starting rather than disable, does that mean an incomplete deployment/sysprep?

Using the offline deployment media to install an image, I noticed that on some workstations that the Smart Deploy Service is either disabled or starting/running.

1. How do I remove the Smart Deploy service after the image has installation process has been completed, using the answer file?

2.  If there is no way to remove the Smart Deploy service using the answer file, how do I force the Smart Deploy service to be disabled after the image has installation process has been completed, using the answer file?

Smart Deploy version 2.0.1060

OS: Windows 7 & Windows 10

email sent to support@smartdeploy.com

I am trying to use a combined driver pack that I have built with an older version of Smart Deploy (v1.1.2010), with the latest version of Smart Deploy (v2.0.1030). The single platform pack contains 18 different models of workstations from different manufacturers. I build the offline disc images (8.5 DVD-DL media) with SD v2.0.1030, and when I image 2 different workstations with the discs, everything looks like it is loading fine. When I log in to the workstations (both are different models), there are drivers that were not loaded. I confirmed that the drivers are in the platform packs by extracting the drivers with Platform Manager, and pointing Windows 7 to those extracted drivers.

What has changed in the way drivers are loaded in v 2.0.1030 from an offline media disc? Has something changed in the commands for the WMI filtering? My offline image discs built from SD v1.1.2010 properly loads the drivers on the same workstations using the same platform pack. I tried both the Smart PE 64-bit and Smart PE 32-bit and both fail at creating image discs that will properly load all the drivers for Windows 7 (64-bit).

I sent the email

Smart Deploy Version 1.1.1990

Whenever I make a Windows 7 64-bit image and span it across 3 DVD-Rs. The 3rd disc comes back with an error after I have inserted the disc and wait for the reader to get ready. The error reads:

" An error has occurred while applying the image"

When I try a second time (starting from disc 1) to load the image on the same machine, the 3rd disc is fine. I've made new disc 3's and tried a slower speed at burning disc 3 from ISO, and if I put in disc 3 for the first time in a computer, I always get the error. I've also used media creator to make a new ISO's, and I still get the same problem. I've modified the original VM, just a little, and still, I cannot image a machine from the 3 disc DVD-R set on the first try with disc 3. I've tried different computers and different external and internal readers, and the issue is still there. I've tried different burning software, and the error still happens with disc 3 and the error does not occur when I load the same machine a second time.

In my answer file I have the following line for the platform pack:

-<deploy_wizard mode="Unattended">

...

-<advance_options>

-<general>

-<platform_pack>[imageFolder]\filename.ppk</platform_pack>

-<system_properties>

....</system_properties>

....</general>

....</advance_options>

When I run the cscript ospp.vbs /cmid command on a Windows 7 workstation that has just been imaged using DVD's, I notice that Office 2010 CMID is the same as my orginal virtual machine. Is there a way after sysprep or during sysprep to generate a new CMID for Office 2010?

Smart Deploy v 1990

Windows 7 x64

Office 2010 (32-bit)

Its hard to say what exactly is causing the problem without seeing the Deploy.log. You can grab the log by launching a command prompt (Shift + F10 from the main SmartDeploy Boot Media Screen), go through the deployment until you reach the loop and then copy the log from X:\Windows\Temp. If you can post that log or send it over to the support team we will take a look.

This time I decided to choose the 8.5 DL ISO option, and don't have the issues. Smart Deploy creates 2 ISOs for DL DVD instead of 3 (with the 4.5 SL ISO option.)

When I created DVD (4.5GB) offline media which consists of a 3 disc set, I get asked for Disc 1 after Disc 2 is finished loading. When I insert Disc 1, it then asks for Disc 2. It goes around and around in that manner. The size of the ISO is about 10Gb.

Any suggestions on how to troubleshoot why I get bounced back and forth between the 2 discs?

I'm using SmartDeploy 1.1.1990

The command will fail without the quotes around the usernames. You can simply put this command into a batch file with the quotes, then run the batch file. The batch file will need to be available locally when the machine is in the first boot phase, so you will either need to copy it over after the image is deployed or add it to your image.

So this worked using single quotes ' versus the "

First boot at system

Command:

wmic useraccount where name='Guest' call rename name='Your Guest Account Name'

In regards to the built-in guest account it is being renamed by default sysprep behavior. If you wish to have it renamed you can run "wmic useraccount where name="Guest" call rename name="Your Guest Account Name"". This task will not run during Specialize / Mini-Setup and will need to be run at the First boot as system or First logon phase.

This isn't working with either the First boot as system or First logon phase. Is it because the Guest account is disabled? In fact, I get an error with having quotes around "Guest" or "Your Guest Account Name", so I have to remove the quotes.

By default when deploying an image of Windows 6.x sysprep will disable the built-in administrator account. If you go to advanced options in the Deploy Wizard and select Enable administrator account it will try and enable the "Administrator" account. Since you have the administrator account renamed this results in creating a new administrator account. What you can do is leave the enable administrator account check box unchecked and create a task to enable your admin account. You can follow the steps below to do so.

1. From the Deploy Wizard select Advanced
   
2. Select the Tasks tab
   
3. Select Add to create a new task
   
4. Enter "Net user (your admin account user name) /active:yes"
   
5. Change the phase to Specialized / Mini-Setup
   
6. Complete your deployment
   

Once the image is deployed the renamed admin account should be activated and you should not be prompted for a new password.

So with the "Net user..." command I am able to get the Administrator 0(user account renamed to sysadmin) account not disabled. However, sysprep is creating a 2nd account called Administrator. If I were to rename sysadmin back to Administrator

1. Would sysprep still create a 2nd administrator account?

2. Is there a command during sysprep to rename the Administrator 0 account to a different username?

I would like to make sure that there is only 1 administrator account in Windows 7.

3. How do I get the Guest account to be renamed during sysprep? Originally, the image file has this guest account renamed, and I am assuming that the sysprep process is reverting the guest account to the original guest username.

thanks

So, I'm creating Offline Deployment Media using SD version 1.1.1990. Using a Windows 7 x64 image, I've noticed that after Sysprep, Windows 7 will ask for a password to a newly created administrator account, and that the Admin 0 account is set to disabled. The Admin 0 account was not disabled prior to creating the .wim file. Is there a way to prevent Sysprep from NOT creating the new administrator account, and not disabling the Admin 0 account? Our requirement is to make sure that the Admin 0 account is not disabled until it is joined to the domain.

With supports help, we narrowed it down to a corrupt driver set within the platform pack. Removing the driver set and adding the platform pack from the Smart Deployment Website resolved the issue.

So after the 8th try to create an ISO using the media wizard, I get the error stating, unable to load drivers error:2. The dialogue box says that the media was created about 2 minutes later.

You could try the following to see if it resolves the problem for you.

• Clear the contents of the %temp% folder
  
• Download and install SmartDeploy version 1990
  
• Ensure you have enough disk space to store the image 3 times (i.e. 24GB)
  
• Try to create your media again
  

Installed version 1990.

I remade the platform pack and wim file. Using the Smart Deploy PE image boot disk shows there is nothing wrong with the ppk and wim file. However, when I create offline media (either dual layer or single layer DVD). I get a Windows Boot Manager error stating that Windows failed to start.

File:\windows\system32\drivers\iaStorA.sys

Status:0xc000035a

Info: Windows failed to load because a critical system driver is missing or corrupt.

I have already made 5 DVDs, and I keep getting the same error on different machines. When I use the Smart Deploy PE image boot disk and point to the location of the PPK, answer file, and WIM on an USB drive, everything loads fine, so that tells me the PPK, answer file, and WIM are fine.

Workstation with Smart Deploy installed - HP DL360 G6 Server

Smart Deploy version 1.1.1950

OS Windows 7 x64 - virtual machine (28GB)

I'm trying to create Offline deployment media using the Media Creator of Smart Deploy, and the process stops at ISO disk creation 0 of 2, and will stay there for hours on end. The Windows 7 WIM works fine when deployed to a workstation using a basic Smart Deploy PE boot disk. The size of the WIM is about 8GB. I haven't had the same issue when creating a Windows 2008 R2 offline deployment media. The only difference between the two is the size of the WIM, which the Windows 2008 R2 WIM being about 4 GB.

Any tips or solutions?

Thanks.