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Upgrade Issue from v2 to v3


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I've got a few machines that won't update. Can't uninstall v2 because msi claims it's not installed, can't install v3 because it wants to uninstall v2, according to logs. Wondering if anyone else has seen this?

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Thanks for sharing DJ. We've seen the v2 client uninstallation fail before, with Windows wanting the location of the original MSI. If you're uninstalling v2.0.3090, you should be able to run this command to kill the regkey needed to force uninstallation and get v3 installed;

REG DELETE "HKEY_CLASSES_ROOT\Installer\Products\A325E1EDF41A10140A46F166D3BC7EBC" /f

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