David08107 0 Posted March 23 Report Share Posted March 23 Under computer management I am able to see the computers. They go bold black then greyed out after a few mins. I tried to for example: tried to change the computer name or join domain. Says command confirmed and then after a bit just goes grey. Error says "Unable to connect to the remote computer. Ensure this computer is not managed by another console." Quote Link to post Share on other sites
SmartDeploySupport 0 Posted March 23 Report Share Posted March 23 Hi David, We've reached out via email to investigate this issue further. -Chris M. SmartDeploy Support Quote Link to post Share on other sites
Dareman 0 Posted March 30 Report Share Posted March 30 Why are some endpoints greyed out? What does that indicate? Quote Link to post Share on other sites
Jeff Harris 0 Posted March 30 Report Share Posted March 30 It indicates that the console has not heard from the client for a number of heartbeat intervals. You can still create deployment jobs for these clients, but it will remain in the "scheduled" state until the client checks back in. Sometimes cloud-connected clients can incorrectly appear faded, which we're looking into addressing in the next major release. Quote Link to post Share on other sites
Dareman 0 Posted March 30 Report Share Posted March 30 Thanks @Jeff Harris! I'm glad you added the note about cloud-connected clients. Looking forward to that release! Quote Link to post Share on other sites
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