Jump to content
DeployCentral

Dell OptiPlex reimage issues


Recommended Posts

We're having some trouble with our newest image, and I'm hoping someone may have some advice.  We have a mix of Dell products, Latitude and OptiPlex models.  Our newest image has outgrown FAT32 formatting, as our thumb drives seem to be coming in with SSD installed and the 4gb taken up by the drive controller is not removable and is eating into our available space, only allowing for 28gb of 32 gb to be used. 

We’re currently creating Offline deployment media, as we have multiple locations and don’t have the infrastructure to host online imaging.

We converted to NTFS, and our image was successful on our laptops, but our desktops are consistently coming back with no bootable device found.  We’ve tried toggling every bios setting we can think of and running the drives with and without platform packs.  I’ve tried creating bootable media without platform packs installed, but it’s still too large for FAT32.  Due to our company’s requirements, I have nothing I can remove from the image to try to shrink it. 

OptiPlex 5060 and 5070 are what I’ve been testing with most recently.

Link to post
Share on other sites

If you're using NTFS booted media, SmartDeploy is going to boot into Legacy BIOS mode and configure the image as such, even if the system is actually set to UEFI Mode. This would explain why the deployment completes, restarts, and then can't find the disk to boot. 

You should be using the SmartDeploy Console to create your boot media in FAT32 mode, and deploy to your system set to UEFI, with Secure Boot enabled. The Media Wizard will split your image for you. 

If you're still having issues then you'll need to submit a support request. 

Link to post
Share on other sites
16 hours ago, Jeff Harris said:

If you're using NTFS booted media, SmartDeploy is going to boot into Legacy BIOS mode and configure the image as such, even if the system is actually set to UEFI Mode. This would explain why the deployment completes, restarts, and then can't find the disk to boot. 

You should be using the SmartDeploy Console to create your boot media in FAT32 mode, and deploy to your system set to UEFI, with Secure Boot enabled. The Media Wizard will split your image for you. 

If you're still having issues then you'll need to submit a support request. 

Hi Jeff, 

What options do we have if our image is too large to fit on a 32gb (28gb available) flash drive, with or without the platform packs?  We're unable to remove required security software from our image.  We've been working with FAT32 until now, but with the Windows 2004 upgrade and a new required software from our corporate team, it's been pushed over what will fit on the drives.

Link to post
Share on other sites
  • 3 weeks later...

This may not be of much help, but I would also question why your image is so large. If you are baking in a bunch of software, I would suggest, in the longer term, looking into software deployment and management platforms that let you manage and install software post-imaging, ideally without requiring VPN. Of course this is only applicable if the imaged PCs are on-net and will stay that way.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...