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Hello All, I recently noticed that a lot of machine in our environment stopped checking into SmartDeploy. So I did some digging in the logs and noticed this error on a few machines 10/22/2021 02:58:35 PM : Error Error getting client access token invalid_grant | ProcessID4Authentication 10/22/2021 02:59:35 PM : Info Initializing Client Service. | MoveNext 10/22/2021 02:59:35 PM : Error Error getting client access token invalid_grant | ProcessID4Authentication 10/22/2021 03:00:35 PM : Info Initializing Client Service. | MoveNext 10/22/2021 03:00:35 PM : Error Error getting client access token invalid_grant | ProcessID4Authentication 10/22/2021 03:01:35 PM : Info Initializing Client Service. | MoveNext 10/22/2021 03:01:35 PM : Error Error getting client access token invalid_grant | ProcessID4Authentication 10/22/2021 03:02:35 PM : Info Initializing Client Service. | MoveNext 10/22/2021 03:02:35 PM : Error Error getting client access token invalid_grant | ProcessID4Authentication 10/22/2021 03:03:35 PM : Info Initializing Client Service. | MoveNext 10/22/2021 03:03:35 PM : Error Error getting client access token invalid_grant | ProcessID4Authentication There was also another error on a newly imaged machines stating 10/22/2021 10:26:28 AM : Error Error getting client access token invalid_username_or_password | ProcessID4Authentication 10/22/2021 10:27:28 AM : Info Initializing Client Service. | MoveNext 10/22/2021 10:27:28 AM : Error Error getting client access token invalid_username_or_password | ProcessID4Authentication 10/22/2021 10:28:28 AM : Info Initializing Client Service. | MoveNext 10/22/2021 10:28:28 AM : Error Error getting client access token invalid_username_or_password | ProcessID4Authentication 10/22/2021 10:29:28 AM : Info Initializing Client Service. | MoveNext 10/22/2021 10:29:28 AM : Error Error getting client access token invalid_username_or_password | ProcessID4Authentication Does anyone know what could be causing this? I checked the account that I use for domain joins and network access and it seems to be working just fine. Could someone please give me some insight on this?

I'm familiar with the C:\SmartDeploy\Logs folder, but there doesn't seem to be a log file with information about instances of the deployment process. Does such a thing exist? I have a SmartDeploy server set up in a satellite office, and walked a user through PXE boot and selecting an OS to deploy. Something goes wrong in the process, however, and I'm at a loss to troubleshoot without some sort of log file to let me know where in the process there's a problem. I suspect, in this case, that it was a network issue, so I rebooted the SD server and am trying again. It may work fine this time, but it would still be nice to have log files to show when and where an OS is deployed, and how each step in the process went.

Here are some handy logs and locations to check out if you run into any deployment issues. You can always view the following logs in: C:\Windows\Debug - Deploy.log is created by SmartDeploy Enterprise and will show you deployment errors that may have occurred with SmartDeploy. - Netseteup.log will show any issues with the deployed machine joining the domain. If you are running windows 7, the windows setup logs are located in C:\Windows\Panther If you are having issues with drivers on your deployed machine, be sure to check out C:\Platform\Dism.txt. This log will show you what occurred during driver injection. Of course, if you run into any issues when using SmartDeploy Enterprise, we'll be glad to help!