Pete Schaub

Sounds good Jeff, thanks for the suggestion. I'll check that and post back with the results.

Hello new to the SmartDeploy system and I'm trying to do a very simple image pull / deployment to test it out with my desktop support staff. I was able to pull an image from a VM. I am trying to download a platform pack for the model of Dell PC's that we will be imaging in our test. When I click on the 'Download Platform Pack' task inside of the Reimage Devices Menu, I get an error: "This computer is currently offline. All cloud and download functionality will be disabled until the computer is connected to the internet." What am I missing? This computer is (obviously) on the internet. I am not blocking http or https traffic. Do I need a specific kind of license to utilize the platform pack feature?