alaskan84

I'm getting this exact same error after upgrading to the latest version of SD, updating PPK's and creating new boot media. I've got about a 130GB WIM file as it contains all of Autocad 2016. Imaged worked fine before the upgrade....I have sent my imaging log off to SD support with the hopes of getting a answer shortly....we are only weeks away from school starting and i wasn't expecting the imaging process to break like this.

No antivirus on the host at this point, and I have 4 VMDK's that all worked literally just before the upgrade of smart deploy. All 4 give the same error at this point, unable to connect to virtual disk. If I need to boot my VM's back up, shut them down and copy them from the datastore's again, that's pretty crappy. It will take me probably 1 1/2 days to copy all of the VM's from their datastores again.

Hello, I recently upgraded to the latest version of SD enterprise, and the VMDK files ive been using before the upgrade are no longer working. The error generated is " unable to connect to virtual disk". Has anyone encountered this problem yet? I have a call in with SD support, but wanted to ask here in case someone got back quicker. Thanks! Logs from the capture app below: 6/5/2015 8:35:13 AM : <.ctor>b__2,ShowModal,WriteToLog : MessageBox : Capture Wizard : Scanning disks, please wait... 6/5/2015 8:35:13 AM : LoadVHDVolumes,GetVirtualDisksAndVolumes,WriteToLog : Virtual disk file name: J:\8.1 x64\Windows 8.1 Enterprise x64\Windows 8.1 Enterprise x64.vmdk 6/5/2015 8:35:13 AM : LoadVHDVolumes,GetVirtualDisksAndVolumes,WriteToLog : Querying volumes. 6/5/2015 8:35:13 AM : GetVirtualDisksAndVolumes,FileOrFolderExists,WriteToLog : J:\8.1 x64\Windows 8.1 Enterprise x64\Windows 8.1 Enterprise x64.vmdk exists. 6/5/2015 8:35:13 AM : Connect,ProcessException,WriteToLog : Exception Message:Cannot perform runtime binding on a null reference Inner Exception:null Details:Microsoft.CSharp.RuntimeBinder.RuntimeBinderException: Cannot perform runtime binding on a null reference at CallSite.Target(Closure , CallSite , Object ) at Common.SmartDeploy.SL.Components.SmartVDK.Connect(String virtualDiskFileName, Boolean readOnly) StackTrace: at CallSite.Target(Closure , CallSite , Object ) at Common.SmartDeploy.SL.Components.SmartVDK.Connect(String virtualDiskFileName, Boolean readOnly) 6/5/2015 8:35:13 AM : ProcessException,ProcessException,WriteToLog : Exception Message:Unable to connect to the virtual disk. Inner Exception:null Details:System.Exception: Unable to connect to the virtual disk. at Common.SmartDeploy.SL.Managers.ExceptionManager.#jp(SDEError #mT) at Common.SmartDeploy.SL.Managers.DiskManager.GetVirtualDisksAndVolumes(String virtualDiskFileName, IList`1& outCurrentVirtualDisks, ObservableCollection`1& outCurrentVirtualDiskVolumesToCapture, Boolean bypassCaching) StackTrace: at Common.SmartDeploy.SL.Managers.ExceptionManager.#jp(SDEError #mT) at Common.SmartDeploy.SL.Managers.DiskManager.GetVirtualDisksAndVolumes(String virtualDiskFileName, IList`1& outCurrentVirtualDisks, ObservableCollection`1& outCurrentVirtualDiskVolumesToCapture, Boolean bypassCaching) 6/5/2015 8:35:13 AM : <.ctor>b__4,ShowModal,WriteToLog : MessageBox : Capture Wizard : Unable to connect to the virtual disk. 6/5/2015 8:35:13 AM : <.ctor>b__2,ShowModal,WriteToLog : MessageBox : Capture Wizard : Searching for operating systems, please wait... 6/5/2015 8:35:14 AM : OnClick,Button3_Click,WriteToLog : Capture Wizard, Unable to connect to the virtual disk., OK